A Cleaning Company’s Guide to the COVID-19 Crisis

As the CoViD-19 pandemic continues to disrupt daily life, residential and commercial cleaning companies have noted an increase in the demand for their services. Even in communities that have fewer cases of CoViD-19, people need more help than ever with disinfecting their homes and workplaces.

However, this could be a challenge for both veteran and boutique cleaning companies that want to leverage a slew of opportunities. Personnel safety and compliance are just some of the things to consider as cleaning companies do their part in protecting the community.

If your cleaning company is in the frontlines in the fight against CoViD-19, consider these reminders:

Firstly, it’s important to equip personnel with personal protective equipment or PPEs. A single set should include gloves, goggles, a single-piece protective uniform, and a facemask. When shopping for such sets, make sure the product is certified. You will also need to follow occupational safety standards on how to wear, clean, and store PPEs.  

You will also need to use appropriate cleaning materials and products, especially if you are booked for a deep cleaning and disinfection service. The Centers of Disease Control and Prevention recommends the use of EPA-registered disinfectants on hard surfaces such as wood and porous material such as fabric. 

With lots of orders coming in, you can expect your cleaning personnel to work extra hours or turn down requests. Then again, you can resolve such bottlenecks by keeping your cleaning schedule organized. 

Using platforms like Launch 27, you can keep track of the available schedules of your cleaners in real-time. This can help prevent your business from stretching itself too thin, maximize the available time of your cleaning personnel without them having to work extra hours, and accommodate new clients. This should also work in tandem with effective customer service. You can outsource this to a capable virtual assistant service with a proven background in supporting residential and commercial cleaning companies. 

Apart from equipping your employees with PPEs, you still need to check on their health every now and then. People who have underlying health conditions are susceptible to CoViD-19, so you should determine who among your cleaners can handle a request. It is also important to check the body temperature of your employees before they come in for work. For this, you may need to purchase a no-contact thermometer from a certified vendor.

Since your cleaning personnel is exposed to new environments, you will need to implement strict policies outlined by the World Health Organization. Remind them to wash their hands frequently using mild soap or lather them with a 70 proof sanitizer before and after entering a client’s premises.  

Cleaning companies find themselves in the frontlines in the fight against CoViD-19. But they also need all the help they can get in handling administrative tasks and reaching out to clients through effective digital marketing.

You will need a team of virtual assistants experienced in the cleaning industry to handle these tasks and more. With strong demand for your services, don’t get stressed out in times like these. Hire a Virtual Assistant today!