Archives

Marketing and customer service are not too far apart. They complement each other’s functions, so it’s important to secure a space for these distinct departments to work together.   There are many [...]

Customer complaints are mostly the biggest hurdle that your business has to handle. That is the reason why you need an effective customer support arm.  After all, you need to make sure that your [...]

Engaging your customers through social media can be a tricky task to handle, considering the platforms like Facebook and Twitter allow for almost instantaneous feedback. That said, you basically [...]

The effective use of social media is the best way to keep in touch with customers and understand how they feel about your brand. After all, social media has always been effective in bringing [...]

Setting up a website for your e-commerce business is essential. But without engaging content, your website won’t be able to produce the results you wanted.  Content continues to be king, so it’s [...]