5 Ways to Establishing Trust With Your Real Estate Virtual Assistant

A real estate virtual assistant can be a valuable asset to your real estate business. Whether it involves managing your listings or helping you conduct due diligence, a dedicated VA can reduce your workload so you can focus more on scaling up.

In the course of these tasks, a VA may require access to critical information about your business. You may feel apprehensive with this, but who wouldn’t?

Trust is one thing you should always take into account when you’re dealing with real estate virtual assistants. With these tips, you can develop a healthy relationship with an outsourcing provider.

 

As the business owner, you will need to ensure that you get the best possible benefits with the resources and manpower you have.

To ensure that the tasks are in line with your business’ objectives, you need to set your expectations for the VAs you are hiring. Before you start your project or campaign, you will need to get your VAs up to speed on the things you want to accomplish. This enables your VAs to get a better understanding of your needs and address them accordingly.

 

Positive reviews can help you vouch for an outsourcing provider’s capacity for quality work.

Reputation is everything in business. To get the best possible results, you will need to build relationships with outsourcers that already have a strong and satisfied client base. Third-party reviews can help you along these lines since they provide you with a more objective basis to choose virtual assistants real estate companies are looking for.

 

Exchanging information such as MLS logins, names of past clients, and contact details can be highly risky but also essential to the work of your VAs. They may require access to such information in order to handle your online accounts directly, publish or share content, and contact people on your behalf.

However, it’s important to keep your business’ privacy in mind. So, make sure you give only the information your VAs need. If your VAs require access to specific platforms, they will need to do so with proper authorization. As data privacy and security issues continue to haunt the internet, you will need to control the types of information your VAs can or cannot acquire.

 

Before onboarding a virtual assistant, you will have to review the service contract first and see if there are any issues that you may want to clarify. It can get tedious, but reading the fine print on the contract can help you avoid technical problems that will cost you a  lot of money in the long run.

It pays to be extra-circumspect. So, take your time to review the salient points of the contract. Are there any extra charges you were not briefed about? What happens if you want to discontinue the service? Is there a dispute resolution mechanism in place?

 

Transparency forms the foundation of any business relationship. You should be able to see the progress of your efforts and give feedback on how your VAs can increase their productivity. Accurate and detailed reporting is second to none, so it’s important for your VAs to submit a Start of Day report and an End of Day report.

A Start of Day report provides an outline of the work to be done for the day. On the other hand, an End of Day report should include the tasks that your VAs have accomplished. With these reports, you can remain on top of everything throughout your relationship with your real estate virtual assistants.

 

In general, hiring a real estate virtual assistant shouldn’t intimidate you. You only have to find an outsourcing provider that does its part in maintaining a relationship based on trust.

We’re here to help your real estate business grow. Set an appointment today to get quality services you can trust.