Why Hire a Medical Virtual Assistant When You Already Have In-House Staff

Working as a doctor or practitioner in the medical field can lead to incredibly challenging and time-consuming workloads. A solution to this: hiring a medical virtual assistant.

But what if you already have in-house staff in your clinic? Does a virtual assistant replace the people you already hired? Actually, you might find that this is not usually the case.

Hiring a medical virtual assistant can benefit your clinic by providing support to tasks that require more time and effort to handle. 

Here’s a closer look at how a virtual assistant can make it easier for yourself and your clinical staff:

The Long-run Benefits of Hiring a Medical Virtual Assistant

Medical virtual assistants allow you to focus on delivering personalized services to your patients.

By offloading the bulk of your workload, you will be able to regain extra time in treating and monitoring serious cases. 

Additionally, it also saves time for your care team. If you think they are better off working on more important tasks instead of handling repetitive ones, get a virtual assistant to fill in for them. 

 

Virtual assistants can improve customer experiences. They can take calls and handle appointment schedules and other needs. On top of that, they can also produce high satisfaction among patients, resolve issues in a timely and efficient manner, and optimize queues and reduce waiting times.

By hiring the right person for the job, you can attain better patient-physician relations. Opt only for a virtual assistant who has effective communication skills and has experience in providing quality customer service.

For more about optimizing patient experiences, check out our blog on the 3 Ways to Deliver Excellent Telehealth Services.

 

The more basic repetitive tasks are out of the way,  the more productive your clinical staff gets.

Virtual assistants are available around the clock to handle back-office tasks. Although minor, these types of tasks are still critical to your operations. You can automate these tasks, but AI-driven platforms can still commit errors.  For this reason, you need a medical virtual assistant who can operate these platforms and reduce errors. 

For more about the use of AI-driven platforms, check out: Can AI Help Improve Your Medical Practice?

Tasks such as data management and organizing patient files still require human intervention. So, consider pairing a platform with an assistant with an eye for detail. Meanwhile, you can let your in-house staff commit to more critical processes and activities. 

 

Hiring virtual assistants can help save your clinic a lot of money that would otherwise go towards hiring contractors from where you are. The reason for this is that you don’t need to pay for benefits and other additional costs. You only pay for the number of hours you require the assistant to work. 

Virtual assistants not only save your clinic time but also money. You can only imagine the extra savings that will go towards expanding your clinic. 

 

Final Thoughts

At the end of the day,  you’re not replacing actual medical staff by hiring a virtual medical assistant for your clinic. They are there to streamline your processes and optimize the bottom line. 

You don’t have to spend much to unlock your clinic’s potential to grow. All you need is a virtual assistant who can help you set up systems that bring more opportunities to the table… and at an affordable price! 

 

Why Hire a Medical Virtual Assistant from OneVirtual Solutions

If you’re interested in hiring a remote assistant for your clinic, OneVirtual Solutions might have the right people for you.

We have worked with dental clinics, psychiatric clinics, and family doctors. Our team of virtual assistants is well-trained to handle administrative tasks. From scheduling appointments to medical coding, we can provide the support your clinical staff needs.

On top of that, we also provide digital marketing services. Our web development and web design teams have helped clients in the medical industry get their names out. We are synonymous with bringing new opportunities towards growth, regardless of your practice area!

Hire a virtual assistant today. Click here to schedule a FREE consultation.